Every
maintenance request triaged by hand
Requests arrive by phone, email and portal, and someone reads, prioritises and assigns each one to a contractor.
Industry
Property management automation: maintenance, tenant updates and lease admin
We connect the property management software, inboxes and spreadsheets your team already uses, so maintenance requests, renewals and owner updates run on schedule instead of on memory.
Signal
Live workflowManual
Automated
Most portfolios run on a property management platform plus a shared inbox, a spreadsheet and a lot of phone calls.
By the numbers
What property managers lose every week
The cost shows up as time, duplicated work, and decisions waiting on someone to assemble the data.
Manual
renewals and inspections
Lease end dates and inspection schedules live in a spreadsheet, so notices go out when someone remembers to check it.
Monthly
owner reports assembled by hand
Statements, maintenance spend and arrears are pulled together from several places before each owner update.
Through the tenancy
Where admin builds up over a tenancy
Every tenancy follows the same calendar. Each date below is something a system can act on instead of someone remembering.
Onboarding the tenant
Agreement, deposit, inventory and welcome details sent and tracked as one sequence instead of a run of separate emails.
Maintenance and rent
Requests triaged into one queue with tenant updates on every status change, and rent reminders going out on the schedule you set.
Renewals and inspections
Lease end dates trigger renewal notices and inspection bookings early enough to act on, rather than the week before.
Closing the tenancy
Checkout, final inspection and deposit steps tracked to completion, with the owner kept informed along the way.
The challenges
What slows Property Managers down
Maintenance requests have no single queue
Calls, emails, texts and portal tickets land in different places, so urgent jobs wait behind routine ones and nobody can say what is still open.
Tenants chase updates the system should send
Once a job is logged, the tenant hears nothing until the contractor turns up, so the office spends its day answering "any news?" by phone.
Lease dates and checks are tracked by hand
Renewals, rent reviews, inspections and safety checks each have a date, and those dates sit in spreadsheets and calendars rather than triggering anything.
Owners wait on reports someone has to compile
Every owner update means exporting from the platform, adding maintenance notes and arrears by hand, and formatting it before it can be sent.
What we build
Automations built for Property Managers
One maintenance intake and triage queue
Every channel feeds one queue, requests are categorised by urgency and trade, the tenant gets an acknowledgement, and the job is assigned to the right contractor.
Tenant updates that send themselves
Status changes on a job notify the tenant automatically, and access times are confirmed by message instead of a round of phone calls.
A lease and inspection calendar that acts
Key dates trigger renewal notices, inspection bookings and staff reminders well ahead of time, so nothing depends on someone opening the spreadsheet.
Rent reminders on a schedule
Reminders and follow-ups go out on the schedule you set, and anything unusual is routed to a person before it escalates.
Owner reporting from live data
Owner statements, maintenance spend and arrears assembled from the platform on a schedule, ready to send rather than ready to build.
Our Services
Where we work in your stack
Common questions
Property Managers automation, answered.
Which property management software do you work with?
We build around the platform you already use, such as AppFolio, Buildium or Rent Manager, along with your inbox, accounting and messaging tools. What can be automated depends on what the platform exposes, so we check that before quoting.
Can an AI agent answer tenant messages?
It can handle first-line questions and take the details of a maintenance request at any hour, then hand over to your team. It does not make decisions on rent, deposits, disputes or anything else that needs a person, and those are routed straight to staff.
Will this replace our property managers?
No. It removes the logging, chasing and status calls so your managers spend their time on tenants, owners and the jobs that need judgement.
We manage a smaller portfolio. Is it worth it?
Often yes, because a small team feels every manual step. The smallest engagements fix one thing, usually maintenance intake or renewal reminders, before anything else is considered.
How long does it take?
A first build is fixed-scope and usually takes 2 to 4 weeks, including testing with real requests before it goes live. Larger changes are phased so the first improvement lands early. Book a discovery call and we will scope it.
Next step
If manual work is your ceiling, let's remove it.
We reply within 1 business day.